Privacy policy

Privacy Policy

Welcome to Team Flowers Coaching (referred to as the “Site” or “we”). This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit or make purchases from our Site.

Contact Information

For further inquiries, privacy concerns, or complaints, please reach out to us via email at nico@teamflowerspl.com or by mail at:

1106 Smith Road, Suite 108, Austin TX 78721, United States

Collecting Personal Information

When you visit our Site, we collect information about your device, interactions with the Site, and details necessary for processing your purchases. This includes:

  • Device Information: Automatically collected through cookies, log files, web beacons, tags, or pixels, to optimize site performance and analytics.
  • Order Information: Collected directly from you for processing orders, payments, shipping, and communication.
  • Customer Support Information: Collected from you to provide assistance when needed.

Sharing Personal Information

We share Personal Information with service providers to facilitate our services and contractual obligations. This may include:

  • Utilizing Shopify to power our online store.
  • Sharing information to comply with legal requirements or protect our rights.

Using Personal Information

We use your Personal Information to deliver our services, including product offerings, payment processing, order fulfillment, and communication of updates or promotions.

Lawful Basis

Under GDPR, processing of your Personal Information is based on various lawful grounds, including consent, contract performance, legal obligations, protection of vital interests, public interest tasks, and legitimate interests.

Retention

We retain your Personal Information for our records unless requested otherwise. You have the right to request erasure of your data.

Your Rights

Residents of the EEA and California have rights to access, port, correct, update, or erase their Personal Information. Contact us for assistance in exercising these rights.

Cookies

Our Site uses cookies to enhance user experience and provide various functionalities. You can manage cookie preferences through your browser settings.

Do Not Track

We do not alter our data practices based on “Do Not Track” signals due to lack of industry standards.

Changes

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal compliance reasons.

Complaints

If you have complaints regarding our Privacy Policy or practices, please contact us. If unsatisfied with our response, you have the right to lodge a complaint with relevant data protection authorities.

Last Updated: January 31st, 2024

We hope this Privacy Policy clarifies how we handle your Personal Information. If you have any questions or concerns, don't hesitate to reach out.